Shipping policy

Shipping Policy

Made to order

Boma & Horn Supply Co. apparel may be produced after your order is placed. Production time is separate from carrier transit time. Please account for both when ordering for a trip, gift, or special occasion.

Shipping availability and charges

Available destinations and shipping charges are displayed at checkout before payment. We currently offer domestic U.S. shipping only.

Standard shipping is $7.95 per order to the contiguous United States, including Washington, D.C., and $13.99 to Alaska, Hawaii and Puerto Rico.

Please allow approximately 5–9 business days total. Business days exclude weekends and holidays. These are estimates, not guaranteed delivery dates; product-specific production estimates take precedence.

Processing and delivery

Any production or delivery estimates shown on a product page or at checkout are estimates unless expressly identified as guaranteed. Product availability, order volume, holidays, and carrier disruptions may affect timing.

If we cannot ship within the stated shipment timeframe, we will notify you and provide the delay-consent or cancellation and refund options required by applicable law.

Typical production takes 2–4 business days, followed by 3–5 business days in transit.

Tracking and separate shipments

We will send tracking information when your order ships. Tracking activity may take time to appear after a shipping label is created.

Items in the same order may arrive in separate packages. When this happens, tracking information will be provided for each shipment as available. We will not charge additional shipping after purchase solely because we split your order into multiple packages.

Shipping addresses

Please verify your shipping address before submitting your order. If you notice an error, email hello@bomaandhorn.com immediately. We cannot guarantee address changes once processing has begun.

If an incorrect or incomplete address supplied at checkout causes a package to be returned or requires reshipment, additional shipping charges may apply. We will explain any charge before proceeding.

Delayed, missing, or damaged packages

If tracking stops updating, your package does not arrive, or it arrives damaged, contact hello@bomaandhorn.com with your order number and relevant details.

If tracking shows delivery but you cannot locate the package, check with household members and nearby delivery locations, then contact us. We will investigate with the fulfillment partner and carrier and work with you toward an appropriate resolution.

Nothing in this policy limits your rights under applicable law.